Privacy Policy for RootedSolutions.com

RootedSolutions.com (the "Site") is owned and operated by Rooted Solutions LLC ("Rooted Solutions," "we," "us," or "our"). We respect your privacy and are committed to protecting it through this policy.

This Privacy Policy describes what we collect, how we use it, and your choices.

1) Scope

This policy applies to information we collect:

• On this Site and in email, text, and other electronic messages between you and the Site.
• Through forms, account areas, or service portals we make available.
• From third parties, such as analytics and advertising partners, when you interact with our Site.

It does not apply to information collected offline or through any other website operated by Rooted Solutions or any third party, unless expressly stated.

2) Information We Collect

a) Information you provide

• Contact details (e.g., name, email, phone).
• Account/Support information (e.g., credentials you create, support requests, survey responses).
• Business information (e.g., company name, role, project details).
• Payment information (if applicable, processed by our payment processors; we do not store full card numbers).

b) Information collected automatically

When you use the Site, we may automatically collect:

• Usage data (pages viewed, links clicked, referring/exit pages, date/time).
• Device and technical data (IP address, browser type, operating system, device identifiers).
• Approximate geolocation (derived from IP address).

We collect this data via cookies, pixels, web beacons, and similar technologies. See Cookies & Tracking below.

c) Information from third parties

• Analytics providers (e.g., page performance and engagement metrics).
• Advertising networks (e.g., campaign performance, audience segments).
• Business partners (e.g., referrals).

3) How We Use Your Information

• Providing and improving the Site and services, including troubleshooting, data analysis, testing, research, and statistical purposes.
• Communications, such as responding to inquiries, sending administrative messages, and—if you opt in—marketing emails you can unsubscribe from at any time.
• Personalization, including tailoring content and recommendations.
• Security and fraud prevention, protecting the Site, our users, and our business.
• Compliance, enforcing our terms and complying with legal obligations.

4) Cookies & Tracking

We use first-party and third-party cookies and similar technologies to:

• Enable core Site functionality.
• Remember preferences.
• Analyze traffic and performance.
• Support advertising/retargeting (if used).

You can manage cookies via your browser settings and, where required by law, through our cookie banner/preferences center. Disabling some cookies may affect Site functionality.

5) Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and context.

6) Security

We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission over the internet or electronic storage is completely secure; we cannot guarantee absolute security.

7) International Transfers

If you are outside the United States, your information may be transferred to and processed in the U.S. and other countries that may not provide the same level of data protection as your home jurisdiction. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses).

8) Children's Privacy

Our Site is not directed to children under 13 (or older, as defined by local law), and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us to request deletion.

9) Do Not Track & Global Privacy Control

Some browsers offer "Do Not Track" signals. We do not currently respond to DNT signals. Where required by law, we honor Global Privacy Control (GPC) signals for opt-out of certain processing (e.g., targeted advertising) to the extent technically feasible.

10) Third-Party Links and Services

The Site may contain links to third-party websites, plugins, or services. We are not responsible for the privacy practices of those third parties. Review their policies before providing personal information.

11) Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top indicates when changes were made. Material changes will be posted on the Site, and, where required, we will notify you by additional means.